Aplos returning 502/504 error when trying to log in
Apr 29, 21:00 UTCResolved - Aplos was down for a brief moment at the time noted here, returning a 502/504 error to anyone trying to access. The issue was quickly identified and has since been resolved.
View ArticleAplos Public API returning 403 error on authentication
May 6, 22:45 UTCResolved - This incident has been resolved.May 6, 22:13 UTCInvestigating - When attempting to authenticate requests to Aplos' Public API, users are met with a 403 error. The team is...
View ArticleEmails sent from Aplos are seeing delays in delivery.
May 31, 19:24 UTCIdentified - The issue has been identified and we are working towards a solution but there is no ETA for when this will be resolved.May 31, 17:47 UTCInvestigating - The team has...
View ArticleSlow load times for some pages
Jun 4, 23:43 UTCResolved - This incident has been resolved.Jun 4, 17:50 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 4, 15:56 UTCInvestigating - We are actively...
View ArticleJune 2024 Scheduled Maintenance
THIS IS A SCHEDULED EVENT Jun 18, 07:00 - 10:00 UTCJun 6, 18:42 UTCScheduled - Aplos is conducting planned maintenance on June 17 starting at 8:00 PM PDT. During this window, we expect the following to...
View ArticleAplos log-in page intermittently down and degraded performance
Jun 20, 22:49 UTCResolved - This incident has been resolved. The issues were caused by an outage with our Content Delivery Network provider- as soon as their incident concluded, Aplos traffic resumed...
View ArticleAplos log-in page unavailable and slow performance
Jul 9, 19:49 UTCResolved - This incident has been resolved.Jul 9, 19:42 UTCMonitoring - A fix has been applied and performance looks to be improving. We'll continue to monitor the situation to ensure...
View ArticleAplos log-in page unavailable and slow performance
Jul 16, 20:34 UTCResolved - This incident has been resolved.Jul 16, 15:04 UTCMonitoring - A fix has been applied and performance looks to be improving. We'll continue to monitor the situation to ensure...
View ArticleEmail notifications for AplosPay & Bill Pay events were delayed
Aug 22, 16:22 UTCResolved - From approximately August 10th until August 22nd, email notifications relating to AplosPay and Bill Pay were delayed. Some example AplosPay notifications include Donations...
View ArticleEvents administration page is down
Sep 10, 19:30 UTCResolved - For 90 minutes as of the noted time, navigating to Donations > Events in the app resulted only in a blank page. This issue is now resolved.
View ArticleEvents administration page is down
Sep 11, 19:21 UTCResolved - This incident has been resolved.Sep 11, 19:18 UTCIdentified - Navigating to Donations > Events in the app results only in a blank page. We are aware of the issue and are...
View ArticleWebsites and Web Builder errors
Oct 8, 20:33 UTCResolved - This incident has been resolved.Oct 8, 19:42 UTCInvestigating - When attempting to access Web Builder features, users are met with either 404 or 504 errors. This includes The...
View ArticleEvents administration page is down
Oct 14, 21:00 UTCResolved - For a brief period at the denoted time, navigating to Donations > Events in the app resulted only in a blank page. We quickly became aware of the issue and it is now...
View ArticleNovember 2024 Scheduled Maintenance
THIS IS A SCHEDULED EVENT Nov 4, 04:00 - 06:00 UTCOct 23, 21:59 UTCScheduled - Aplos is conducting planned maintenance on Nov 4th starting at 9:00pm PDT.During this window, we expect the following to...
View ArticleAplos login page unavailable and slow performance
Nov 20, 18:31 UTCResolved - This incident has been resolved.Nov 20, 17:12 UTCMonitoring - A fix has been implemented and we are monitoring the results.
View ArticlePublic Donation Forms are returning a 404 error
Dec 3, 18:01 UTCResolved - A fix has been applied and this issue is now resolved.Dec 3, 17:41 UTCIdentified - When accessing public donation forms created in Aplos, donors are receiving a 404 error...
View ArticleSome users are experiencing issues logging into Aplos
Dec 12, 02:16 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 11, 17:54 UTCInvestigating - We are investigating a spike in error rates relating to issues concerning the...
View ArticleEmail Campaigns scheduled to send from 4pm PST 01/03/2025 through 10am PST...
Jan 4, 00:30 UTCResolved - We identified the issue at the latter time and are actively working to re-send any Email Campaign which failed to send during this window.
View ArticleSome users may have faced login issues and performance degradation
Jan 10, 17:00 UTCResolved - Certain users may have faced errors or extensive loading times while using Aplos for small windows of time. The team has already implemented a fix and all related issues...
View ArticleUsers are unable to access Bank Integration
Jan 10, 22:42 UTCResolved - This incident has been resolved.Jan 10, 19:25 UTCMonitoring - We have deployed a fix for this issue . We are continuing to monitor the situation.Jan 10, 18:56...
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